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IT Solutions |
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E - Solutions
- Designing, developing and deploying Web-based business solutions.
- Facilitating Customer Relationship Management.
- Data portals to window structured data.
- Information portals to window document and text data.
- Collaborative portals to incorporate information and group interactive functionality.
- Crafting data marts, data repositories and data warehouses for e-Commerce, CRM and ERP integration.
- Instituting enterprise document management and text retrieval capabilities.
Knowledge Management
- Implementing solutions for knowledge creation, acquisition, sharing, conversion and commercialization.
- Providing intelligent access to organizational information, Internet data, streaming media, text and image-based data.
- Facilitating enterprise integration of ERP, CRM, e-Commerce and other corporate information resources.
- Developing expert systems and institutionalizing corporate knowledge.
- Achieving personalized user interfaces through self-learning portal applications.
- Architecting knowledge models and applications, and creating knowledge maps, networks and links.
- Supplying knowledge and competitive intelligence research, writing and presentation.
Customer Relationship Management
- Building software for successful online relationships.
- Developing Customer Interaction Center management systems.
- Crafting customer centric data warehouses and data marts.
- Integrating legacy and third party information systems.
- Interfacing all forms of communication media.
- Assessing Mobile Computing options.
- Implementing Technology Enabled Learning.
Testing Documentation Training
- Providing user interface and business analysis.
- Performing systems and quality assurance testing.
- Developing online help facilities.
- Developing graphical and multimedia presentations.
- Supplying technical and training support for new hardware and software.
- Developing and presenting custom training courses.
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