|
We have compiled below a list of questions
that potential clients have asked us in the past. |
|
|
|
If you have other questions, we will be very delighted to
answer them. |
|
|
|
- How long have you been in business?
- Where are you located in India?
- Why have companies outsourced projects to you?
- How can we trust you?
- Do you take fixed price contracts?
- What are your payment terms?
- How do we pay you?
- Are there taxes involved?
- What's the minimum size of projects you undertake?
- What are your rates?
- Your rates are low! Is there a catch somewhere?
- Are your people certified?
- How do you ensure quality?
- Can you provide references?
- How do you assure confidentiality?
- How do you start a project?
- How do we keep abreast of the progress of the
project?
- How do you implement the software?
- Do you provide post-implementation support?
- We are planning a product, can we co-develop
with you?
- Can you set up an exclusive development team
for us in India?
- Can we visit your facility?
- How do we proceed?
|
|
|
|
1. How long
have you been in business?
Caresoft was founded in 1994. Since the emergence of Internet as a
business communication medium, we have leveraged the internet to provide
India-based offshore development services to organizations worldwide. |
|
|
|
2. Where are you located in
India?
Caresoft has its Offshore Development Center in
Bhopal in Central
India. Bhopal is well-connected to the world and is World renowned for its
technically qualified personnel. |
|
|
|
3. Why have companies outsourced
projects to you?
Below are some of
the top reasons why our clients have outsourced projects to Caresoft:
I) To drastically reduce operating costs and to
get value for money.
II) To share the risks involved in development.
III)To gain access to world-class software Professionals in
India.
IV)To finish projects in time, which otherwise cannot be finished
in-house due to technical or staff limitations.
V) To gain a fresh and new perspective on a unfinished or
stalled project.
VI) To localize existing software for use in other Countries
and markets.
If you think your current situation meets any of the above criteria. |
|
|
|
4. How can we trust you?
Over the past 9 years, we have completed a large number of projects for
clients in North America and Europe. We can provide you both Work and
Client References. |
|
|
|
5. Do you take fixed price
contracts?
Yes. A fair number of our
projects are fixed price contracts whereby the client is protected
from cost escalations.
We also work on per-hour basis and also have a unique Dedicated
Development Center on offer for your immediate requirement. |
|
|
|
6. What are your payment terms?
For Fixed Price Contracts:
Advance: 25%
Early-Proof of Concept: 25%
Beta Release – 15%
At Sign Off: 35%
For time-and-material projects and Dedicated Development Centers
Fortnightly/ Monthly
We also agree to Milestone-based payment schedules on our Fixed
Price projects.
The above listed are all typical models, actual agreements may differ
based on client specifics and requirements. |
|
|
|
7. How do we pay you?
We accept cheques and wire transfers based on your convenience. |
|
|
|
8. Are there taxes involved?
As it stands now, there are no taxes
involved. |
|
|
|
9. What's the minimum size
of projects you undertake?
We take
all sizes of projects once we are committed to a client. |
|
|
|
10. What are your rates?
Our rates for offshore developers range from USD 20-30/hour depending
upon skills required, time-line, project nature etc. Our rates for
On-site coordinators are very competetive and depend upon expertise
required. |
|
|
|
11. Your rates are low! Is
there a catch somewhere?
We can offer
these rates because we operate from India, where the living costs
are far lower than most of the Western economies. India has an abundance
of highly qualified software engineers and architects experienced
in providing development services to the international market. Both
these factors make our rates viable and practical. |
|
|
|
12. Are your people certified?
Our people are certified in relevant
Sun, Microsoft and IBM Technologies. |
|
|
|
13. How do you ensure quality?
We have processes in place to ensure that
quality is maintained at every single step of the development process.
These processes are derived from industry standard practices and
have been fine-tuned to meet the unique requirements of remote development.
|
|
|
|
14. Can you provide references?
Yes. We can provide both Client as well
as work references. |
|
|
|
15. How do you assure confidentiality?
We sign NDAs and Confidentiality agreements
with our clients. |
|
|
|
16. How do you start a project?
We form an "On-site Project Coordination Team". This team is based here
in the USA. This team will be your point of contact throughout the
project life cycle. This team will meet with you face-to-face, and analyze
your requirements. Based upon initial requirement analysis, we will
develop detailed design documents and prepare a prototype. Upon your
approval of the prototype, we will move forward with the actual software
development.
|
|
|
|
17. How do we keep abreast
of the progress of the project?
A regular Project Status Report will be presented to you.
Over and above that, regular meetings with the On-site Project
Coordination Team and teleconferences with offshore team are held.
The developed code is replicated/updated to your servers at regular
intervals. This way, you get to review the progress of work even on a
daily basis.
Our on-site team of Project Coordinators, Technical Leads and Customer
Relationship Managers are available to you on a 24X7 basis. This
on-site team will meet with you on a regular basis and demonstrate you the
software as it goes through various stages of development.
|
|
|
|
18. How do you implement the software?
Our On-site Project Coordination team will implement the software for
you. |
|
|
|
19. Do you provide post-implementation
support?
Yes, we provide complete post-implementation support for all our support developments. |
|
|
|
20. We are planning a product,
can we co-develop with you?
Yes.
|
|
|
|
21. Can you set up an exclusive
development team for us in India?
If you expect a steady flow of work using consistent programming
languages and operating systems, it may be ideal to have Caresoft set up an
offshore team dedicated exclusively to your company.
These contracts are generally for a period of 1 year or more. |
|
|
|
22. Can we visit your facility?
Most welcome. Visiting our facility will
provide you a first-hand experience of our place, our people and
our infrastructure. |
|
|
|
23. How do we proceed?
Very Simple, Talk to us. |
|
|
|
You can also reach us
at the following e-mail addresses: |
| |
Product & Services
