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E - Solutions

Designing, developing and deploying Web-based business solutions.
Creating new channels of revenue, lower cost structures, and increased value to customers through e-Commerce.
Facilitating Customer Relationship Management.
Improving business performance through Knowledge Management.
Providing windows into information assets and applications through Enterprise Information Portals.
- Data portals to window structured data.
- Information portals to window document and text data.
- Collaborative portals to incorporate information and group interactive functionality.
Architecting Internet and Intranet infrastructure, security and corporate knowledge protection.
Crafting data marts, data repositories and data warehouses for e-Commerce, CRM and ERP integration.
Instituting enterprise document management and text retrieval capabilities.

Knowledge Management

Implementing solutions for knowledge creation, acquisition, sharing, conversion and commercialization.
Providing intelligent access to organizational information, Internet data, streaming media, text and image-based data.
Facilitating enterprise integration of ERP, CRM, e-Commerce and other corporate information resources.
Designing a technology infrastructure with facilities for knowledge representation and navigation, discovery, and sharing and collaboration.
Developing expert systems and institutionalizing corporate knowledge.
Achieving personalized user interfaces through self-learning portal applications.
Crafting line-of-business and area-of-responsibility portals to provide process-oriented contextual navigation through applications along with operational and analytical capabilities.
Architecting knowledge models and applications, and creating knowledge maps, networks and links.
Supplying knowledge and competitive intelligence research, writing and presentation.

Customer Relationship Management

Building software for successful online relationships.
Developing Customer Interaction Center management systems.
Marrying Marketing Automation software and e-Commerce technology.
Creating Online Stores.
Supporting e-Mail marketing.
Crafting customer centric data warehouses and data marts.
Integrating legacy and third party information systems.
Interfacing all forms of communication media.
Assessing Mobile Computing options.
Proposing Partner Relationship Management solutions for indirect sales channels.
Implementing Technology Enabled Learning.
Achieving world class Customer Care.

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