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| Database Support |
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- Analyzing database management system alternatives.
- Devising strategy for network and distributed database systems.
- Performing data modeling and normalization.
- Participating in logical and physical database design.
- Developing project plans for database implementation.
- Providing database administration.
- Establishing development, test and production environments.
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Supporting migrations and release control.
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Monitoring and tuning performance.
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Reviewing application designs and prototype systems.
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Working with traditional, relational and object oriented technologies.
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| Sytems Support |
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- Performing systems engineering.
- Providing systems administration.
- Performing systems programming.
- Installing and maintaining systems software.
- Evaluating, selecting, and upgrading hardware and software.
- Supplying telecommunications and network services.
- Designing, developing, and maintaining Local and Wide Area Networks.
- Designing, developing, and maintaining Internet and Intranet infrastructures.
- Developing business plans and disaster recovery procedures.
- Evaluating system performance.
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| Outsourcing |
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- Handling the day-to-day maintenance of current structures.
- Client/Server and legacy systems.
- Application development.
- Network support and administration.
- Systems support and administration.
- Professional services.
- Help desk support and user training.
- Maintaining secure control of the data.
- Translating client/server and legacy applications to new technology.
- Designing and managing the data repository.
- Operating the existing environment while the Client architects the new one.
- Enabling the Client to focus on strategic technology implementation.
- Providing insulation from turnover, attrition, and hiring freezes.
- Supplying employment for existing staff during a technology transition.
- Achieving cost reduction, improving service, and providing a quality staff.
- Assisting in consolidations and mergers.
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| Contractor Administration |
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- Acting as the general contractor and point of contact for departmental consulting needs.
- Providing centralized service delivery and vendor management.
- Facilitating web ordering and processing.
- Minimizing line unit involvement.
- Qualifying and coordinating suppliers.
- Implementing standardized, market-driven bill rates.
- Developing and administering key performance metrics for suppliers and contractors.
- Initiating quality improvement.
- Resolving contractor problems.
- Containing costs.
- Consolidating supplier billing and payment.
- Integrating data analysis and reporting.
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